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この度は、弊社商品にご興味を持って頂き誠にありがとうございます。私たちは、お客様からいただくご相談・ご意見に真摯に耳を傾け、皆さまの声を製品の改良や新商品の開発などに活かした取り組みをおこなっています。お客様満足度の高い商品作りに努めて参りますので、弊社カスタマーセンターまで、お手数ではございますが、英語にてご意見をお寄せください。お待ちしております。

Christopher Ami
07.12.19

Hello
You produce excellent products.
I am sure your country will fight off the Russian aggression and live free.
Wishing you and your families all the best.
Take care.
Christopher from Canada

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Imre Bencze
07.12.19

Hi,
Looking at your new issue (35325 Dinner on the front) I have some feel of lacking something. Actually, this is simple a mixture of earlier issued kits. What about adding something new? Two walls and probably a roof? (let it be vacuumformed, who cares?) And you make a whole scene! Just like on the box-top! What prevents you? Anyhow, I really do feel pity for your cancelling your diorama full building series. I have got a couple of them, and they’re really awsome. Ye, and based on your tram and train kits (they are really great!) did you give any consideration to a passenger train car? Would be much better, that the “What if…” series, surely made for non serious modellers :). Finally, my son is in his early stage of modelling. Would you consider issuing more simple kits? I mean the same kit with all extra PE tit-bits and similar, and “week-end” versions – just like Eduard does it. Wish you more success!! Regards, Imre

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144 B Kharkivske Highway, 02091 Kiev, Ukraine

+380443371815

+380443371815

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